Questions

What does GoNavigate involve?

  • A personal lifestyle and medical questionnaire
  • A comprehensive health assessment consisting of:
  1. Head-to-toe physical examination
  2. Extensive pathology tests including a full blood analysis
  3. Cardiac tests
  4. Physiological tests
  5. Three telephone consultations with an exercise physician, dietician or health coach
  • A genomic analysis consisting of:
  1. Two sessions with a genetic health professional
  2. Assessment of increased genetic risks for certain inherited conditions
  3. Analysis of likely response to certain medications (pharmacogenomics analysis)

How do I book an appointment?

You can book an appointment by calling us on 1300 030 707 or making an enquiry online.

Can I change my appointment?

You can change or cancel your appointment free of charge up to 7 working days before your appointment. However, if you change or cancel your appointment within seven working days of your appointment, you will have to pay a fee:

0-1 Business days prior to booking = 100% of service price

2-4 Business days prior to booking = 80% of service price

5-7 Business days prior to booking = 50% of service price

>7 Business days prior to booking = 0% of service price

How much does GoNavigate cost?

Please contact us for a quote on 1300 030 707

Can I claim this service on Medicare or on my private health insurance?

GoNavigate™ is not covered by Medicare. People with private health insurance are advised to check with their insurance company regarding cover.

What is involved in the health assessment?

A health advisor will welcome you and talk you through the GoNavigate™ program in detail. 

Once you have provided a blood sample, you will spend time with a doctor and exercise physiologist before undergoing a physical examination and pathology testing. Your doctor will then discuss your test results and your completed medical questionnaire with you. They will answer your questions and work with you to develop a personalised health report and action plan.

How long will the health assessment take?

The health assessment will take between 2 to 3 hours.

What is involved in the genomic testing?

You will meet a genetic health professional to discuss any questions you may have about genomic testing. At this time, you can provide consent to continue with GoNavigate™.

In 8-12 weeks, you will meet the genetic health professional again to learn about your genomic testing and pharmacogenomics results. At this time, you will also be provided with a copy of all your test results.

Is there anything I need to do before starting the GoNavigate program?

Upon confirmation of your booking we will send you a link to an online questionnaire, which needs to be completed at least 2 days prior to your assessment. This will include questions about your personal family and medical history. It should take approximately 10 minutes to complete.

Should I eat something before my health assessment?

Eating and drinking before a blood test can affect some of the blood results.

Our staff will inform you of when you need to stop eating when you make your appointment.

Will the health assessment be adapted to suit me?

Yes, to a degree it will be. Depending on the information gathered through the questionnaire, pathology testing and doctor’s consultation we will provide you with tailored health advice and follow up.

Can I request a male or female doctor?

Yes. For your health assessment, you can choose male or female doctors according to your personal preference. Please advise our staff of your preference when making your booking.

What genetic conditions are covered by GoNavigate™?

GoNavigate™ assesses your genetic risk of developing 31 cancers, 13 cardiac conditions and 8 other inherited conditions. At this stage, we are only reporting genetic variants associated with conditions that can be treated, managed, monitored or prevented.

As medical and scientific knowledge increases, the test will be expanded to include additional conditions. Your genomic information can be reanalysed in the future upon request from your doctor (additional fees may apply).

Can genomic testing affect my insurance?

Under current Australian law, your private health insurance will not be affected by your decision to have genomic testing, or by any result of genomic testing. However, genomic testing may have implications for your ability to obtain risk-rated insurance policies, including life insurance, disability insurance and income protection insurance.

More information on life insurance products and genetic testing can be found at www.genetics.edu.au (Fact sheet 20)

Patients outside of Australia should obtain advice about the implications of genomic testing for insurance in their home country.

When will I get my results?

You’ll receive the results of your physical examination and blood tests on the day, and the doctor will discuss these with you during your consultation. You will receive a detailed report of your health assessment results one week after your visit.

Your report will include:

  • a complete record of your results
  • general health information and personalised recommendations from health professionals
  • a copy of and explanation of your blood test results
  • resting ECG results
  • stress ECG results
  • relevant information for further reading

You will receive your genomic and pharmacogenomics test results 8 to 12 weeks after we receive your blood sample and paperwork.

What are the next steps if you find something significant?

In the case something significant is found, we will explain the results in detail and refer you to your own general practitioner or an appropriate specialist for further investigation.

What happens to my genomic information after the test is complete?

In accordance with quality assurance and Australian accreditation requirements, we will continue to securely store your genomic data. We protect your genomic data as confidential health information. We work only with high security data management providers.  Your genomic information is stored for the period required by law and generally accepted pathology practice.

Your personal information (including your genomic data) is stored in accordance with the Genome.One Privacy Policy available here.

If you have further questions, please contact us at 1300 030 707

Did you know that early detection of prostate or breast cancer can increase the 5 year survival rate by up to 380%?

Download the brochure to learn more about GoNavigate.

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